Frequently Asked Q's

Where are you located?

We are a woman-owned and operated business located in Lancaster, PA.

Shipping

We ship within 4 business days after payment (weekends excluded). Shipping time varies once dropped off at the post. Unfortunately once the package has been dropped off it is out of our hands.

** Holiday Shipping Guidelines: Dec. 13th is the last day to guarantee your gift by Christmas Day**

Returns

Due to the handmade nature of our items, please allow for slight variations to your piece from the photos.

We do NOT offer refunds, returns, or exchanges on any items. However, if something is wrong with your order, please contact us so we can help you! 

If you have any other questions, please email us PRIOR to checking out. We can be reached at info@trinityartisancollective.com or through the chat function on our website.